Refund policy

exchange

The customer is entitled to exchange products within 10 (ten) days of receipt. However, the products must be in their original packaging and unused. The customer has to bear the costs for the return and the exchange.

liability

Liability for any indirect damage and consequential damage is excluded in full.

Liability for direct damage is limited to the contract amount. This limitation of liability does not apply to direct damage caused by gross negligence or intent.

The customer is obliged to report any damage to the company immediately.

Any liability for auxiliary persons is completely excluded.

English en